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Requirements-driven Intelligent Content

  • Workshop
  • Intelligent Content Creation and Delivery
  • 21. September
  • 13:20 - 14:50 PM (CEST)
  • Aluminium
  • finished
  • Scott DeLoach

    Scott DeLoach

    • ClickStart
  • MR Thomas Bro-Rasmussen

    MR Thomas Bro-Rasmussen

    • TBRO

Contents

In a typical technical communication development process, we rely on reviewers to ensure our content meets legal, corporate, and user requirements. New requirements are often identified at the end of the development process, which requires last minute revisions and causes product delays. In a requirements-driven process, the requirements are identified first, and they drive the content's creation, design, and maintenance. In this session, we will

Takeaways

* How to develop a requirements-driven development process
* How to use intelligent content to develop and maintain documentation
* How to use requirement-based intelligent content to enhance the user experience
 

Prior knowledge

* knowledge of a technical documentation creation and maintenance process and common challenges/issues

* curiosity about improving efficiency/automation

Speakers

Scott DeLoach

Scott DeLoach

  • ClickStart
Biography

Scott DeLoach is passionate about technical content, learning, training, and helping his clients succeed.

Scott has 30 years experience as a technical writer, instructional designer, trainer, and UX architect, and he has provided consulting and training for over 100 companies and government agencies around the world. He is a frequent speaker at technical content and user assistance conferences, and he has received four Best of Show awards from STC for his work. Scott is the author of MadCap Flare 2021: The Definitive Guide, HTML5 to the Point, and CSS to the Point. He holds a masters degree in Technical and Scientific Communication from Miami University (Ohio), and he is a proud STC Fellow.

MR Thomas Bro-Rasmussen

MR Thomas Bro-Rasmussen

  • TBRO
Biography

Thomas Bro-Rasmussen graduated as M.Sc. in human physiology, biochemistry, and biology, but has spent the past 30 years in the world of computer graphics and communication. Thomas has equally divided his expertise between design, training, and development. His expertise ranges from the intricacy of adjusting a glyph in a font to the million-page technical documentation.

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