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The low-tech approach to serving personalised information

  • Presentation
  • Intelligent Content Creation and Delivery
  • 21. September
  • 13:20 - 14:05 PM (CEST)
  • Titanium
  • finished
  • Jang Graat

    Jang Graat

    • Smart Information Design

Contents

With increasing component reuse and personalised information requests, the use of technology in the publication process has exploded. Everyone seems to think you need a costly CCMS plus a delivery platform with AI to deliver the right content to the right user at the right time. This presentation shows how all of your content delivery goals can be met with very simple means - in a fraction of your current publication time.

Takeaways

You will learn how a radically new approach to the content publication process has unexpected advantages and how old technology can put new tech to shame. 

Prior knowledge

No knowledge required. If people have used existing publication platforms for reused content (not necessarily DITA), that helps to understand the issues.

Speaker

Jang Graat

Jang Graat

  • Smart Information Design
Biography

After studying Physics (3 years), Psychology (7 years) and Philosophy (3 years), Jang embarked on a fast-track career in the international domain of Parallel Computing (which was quite new back in 1986). He has created countless technical manuals, training courses and presentations about a wide variety of topics in various industries (supercomputers, image recognition, steel and paper industry, manufacturing, software development).

In 1994, he started his own single-person consulting company IF UnLtd, currently acting under the name Smart Information Design. After writing manuals for a decade, Jang taught himself programming to make his work as technical author easier and more efficient. He will learn to use any language that is required to make a solution work. His most important asset is his imagination, which allows him to create solutions that radically optimise the work of a technical author. Since almost 2 decades, he has specialised in creating tools for technical authors, mostly based on DITA and often Adobe FrameMaker. He is currently working on the Smart Suite, a revolutionary component content management system, which incorporates all his visionary ideas from the past decades.

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