From SME Overload to SME Engagement: How to Get Experts to Review Content on Time

  • Fachvortrag
  • Level up your technical communication
  • 25. September
  • 13:20 - 14:00 PM (CEST)
  •  Dipo Ajose-Coker

    Dipo Ajose-Coker

    • RWS

Contents

Convincing Subject Matter Experts (SMEs) to review content on time is like herding cats—except the cats are extremely busy, highly opinionated, and occasionally disappear into the void just when you need them most. They promise they’ll “take a look,” but weeks pass, and suddenly you’re begging, bribing, or contemplating interpretive dance to get their attention.

In SME It to Believe It, we’ll cover how to turn SMEs from bottlenecks into engaged, proactive reviewers—without needing to chase them down like a bounty hunter. You’ll learn how to get their buy-in upfront, reduce last-minute panic, and create workflows that actually work (instead of ones that just look good in theory).

Say goodbye to “Oh, I didn’t get a chance to review it” and hello to “I left comments yesterday” (yes, this dream can be a reality).

Takeaways

  • How to engage SMEs in the review process
  • Techniques to ensure timely reviews
  • Tools and tricks for managing SMEs effectively

Prior knowledge

No real prior knowledge required. This session will give writing professionals an explanation of the core concepts, and reinforce more experienced writers' prior knowledge

Speaker

 Dipo Ajose-Coker

Dipo Ajose-Coker

  • RWS
Biography

After moving to France in 2005, Dipo earned an MA in Multilingual and Multimedia Document Conception from the Université Paris Cité. For the past 18 years, he has combined his language and IT skills, working as a DITA expert, technical writer, editor, and proof-reader in Fintech and MedTech. In 2021, Dipo transitioned to Content Creation and Marketing. As a vital intermediary, he bridges the gap between developers and end users, representing both perspectives. In the grand symphony of the Technical Communications industry, Dipo conducts, unifying and harmonizing the voices of users, industry experts and vendors.