Content Operations Workshop: How to find, quantify, and present operational efficiencies

  • Workshop
  • Artificial Intelligence (AI), Machines and Robots
  • 25. September
  • 09:00 - 10:30 AM (CEST)
  •  Rahel Bailie

    Rahel Bailie

    • Altuent

Contents

Corporations are looking for all sorts of ways to reduce content costs and shorten production cycles. They are looking to AI as the magic bullet, but the actual content creation is a small part of the overall operating model. This workshop looks at ways to find waste in production processes and present the results in compelling ways to decision-makers.

The dirty little secret of our industry is that the maintenance of content maintenance is where significant overhead is incurred. Organizations rarely look at the operational efficiency of content production, often because the executive suite vastly underestimates the complexity and resource intensity of the production process. To put it bluntly, they focus on the last mile and ignore the blocks and bottlenecks that happen upstream. How do you figure out where to focus when trying to optimize the right operating model for your content team? Rahel takes the audience through the content-ops landscape, providing guidance to help organizations identify problem areas and calculate the ROI of fixing them.

Takeaways

Attendees will learn basic ways to measure costs, reduce waste, and measure outcomes in ways that demonstrate efficiencies.

Prior knowledge

Solid knowledge of content production methods

Speaker

 Rahel Bailie

Rahel Bailie

  • Altuent
Biography

Rahel Anne Bailie is the Content Solutions Director at Altuent, an Ireland-based agency focusing on elevating enterprise knowledge through structured content, AI content readiness, and user adoption. She is well-known in the content industry, with books, awards, and accolades to her name. More importantly, she is passionate about content and has spent over two decades helping companies make sense of their operations, taking on increasingly-complex problems in the areas of content strategy, content operations, knowledge management, creative operations, and related areas where she makes order from content chaos.