Conference Report: Nordic Techkomm Copenhagen, 2025

Networking Event

Before the official start of the conference, the Networking Event hosted by tekom Danmark took place. In a relaxed yet focused setting, around 20 attendees exchanged ideas on current challenges in technical communication—ranging from print vs. digital manuals to content delivery platforms and iiRDS use cases. The open discussions created a productive atmosphere for professional exchange, followed by a walking tour that further encouraged informal networking.

Day 1: Expert Insights, Panel Discussion and the After-Conference Event

With over 120 attendees, the first official day of the conference delivered a strong program of expert talks and panels with the theme “Level Up Your Technical Communication.”

A standout moment was the keynote by Gabriela Fleischer, highlighting the implications of EU Directive 2024/1799 on promoting the repair of goods. The directive—and its link to the Ecodesign Regulation—underscores the increasing responsibility of technical communicators in supporting sustainability through accessible, accurate repair information. Throughout the day, artificial intelligence emerged as a dominant topic. Sessions explored how AI is reshaping content creation, localization, and usability—highlighting the urgent need for professionals to critically engage with these tools to ensure quality and relevance in their work. Another key topic was the evolving role of technical communicators in a digitalized world. Discussions addressed shifting job profiles, new expectations, and the importance of well-being and resilience amid increasing demands.

During the coffee breaks, attendees had the opportunity to visit the sponsoring area to network with industry professionals while enjoying delicious treats.

Instead of the traditional dinner, this year introduced a fresh networking concept held in the sponsors’ area, the After-Conference Event. This open, informal setting allowed attendees and sponsors to engage in meaningful conversations about tools, trends, and best practices. The flexible format was a clear win-win—offering value to both attendees and sponsors.

Day 2: Deep Dives and Practical Workshops

The second day began with the now-traditional morning swim for some attendees, followed by a diverse program of workshops and talks focused on practical tools and advanced skills for modern technical communication.

Attendees had a choice of in-depth sessions such as the "Usability in Technical Documentation" workshop, a hands-on introduction to structured content creation in "Unpacking DITA Authoring", or even a look into foundational concepts like linear algebra as applied in technical contexts. Other key sessions addressed collaboration with subject-matter experts—for example, strategies for moving from SME overload to SME engagement—as well as UX writing, contextual content design, and the broader challenge of creating usable content in the age of AI. The day highlighted the need for both technical expertise and adaptive communication strategies, especially as AI and user expectations continue to evolve.

As the event drew to a close, attendees reflected on two and a half days of valuable learning, meaningful connections, and dynamic discussions. The feedback was overwhelmingly positive, with particular praise for the diversity of formats, topical relevance, and the collaborative atmosphere.

A big thank you to all speakers, sponsors, and attendees who made this conference a success. We look forward to seeing you again next year!