Product Ontologies as Backbone for GenAI
- Sponsored Session
- 24. September
- 11:40 AM (CEST) - 12:10 PM (CEST)
- Scandium
- finished
-
Karsten Schrempp
- PANTOPIX GmbH & Co. KG
Contents
Product ontologies without GenAI are frozen—GenAI without product ontologies is blind! In this presentation, we will explain our approach, in which a set of product ontologies forms the backbone for LLM-based chats. Given that LLM-based chats are prone to errors in 3 out of 10 cases, we have developed several product ontologies as the core of our knowledge graph, thereby expanding the iiRDS ontology for technical information. By representing product portfolios, products and/or product variants, and product attributes, a knowledge graph provides the context for LLM-based chats and enables powerful, reliable applications such as product or service recommendations.
Speaker
Biography