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Promoting the repair of goods – What technical writers should know about EU Directive 2024/1799
Keynote by Dr. Gabriela Fleischer
The right to repair is an important approach to prolonging the use phase of products. As a measure to save resources the repair of defective goods is promoted by the European Directive (EU) 2024/1799 on common rules promoting the repair of goods. This directive obliges manufacturers to repair and establishes the right to repair for consumers. tekom and iFixit have prepared a joint whitepaper on what Directive (EU) 2024/1799 enables and how it relates to other European Union legal acts such as the Ecodesign for Sustainable Products Regulation (EU) 2024/1781 and product-specific regulations setting repair requirements. The whitepaper elaborates on aspects of Directive (EU) 2024/1799 important to know for technical writers and managers and addresses considerations for technical writers, managers or other persons in charge of information for use when preparing repair information.
About Dr. Gabriela Fleischer
Dr. Gabriela Fleischer, Dipl.-Oecotrophologin, has been working at tekom Deutschland e.V. since May 2022 as officer for standards and legal regulations and is appointed as an expert in the national and international committees for the ISO/IEC standard series 82079. Previously, she worked in various consumer organizations (e.g. DIN Consumer Council) on sustainability, information for use, legibility of price labeling. In 2012, she was awarded the IEC 1906 Award for her work as a convenor on IEC 82079-1.